Privacy Policy

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1. Introduction

Mobile Pay operates as a digital financial service provider. This policy describes how we collect, use, and handle your information when you use our AEPS, Payout, and Bill Payment services.

2. Information We Collect

To provide secure banking services, we collect the following types of information:

• KYC Data: Aadhaar numbers, PAN card details, and biometric data (only for authentication via UIDAI/NPCI servers).
• Transaction Data: Details of fund transfers, cash withdrawals, and bill payments conducted through our portal.
• Contact Info: Name, Phone number, and Business address in Sanjay Colony or other locations.

3. How We Use Data

Your data is used strictly for:

• Processing financial transactions and payouts.
• Verifying identity to prevent fraud and money laundering.
• Sending SMS alerts and transaction receipts.
• Complying with RBI and NPCI regulatory requirements.

4. Data Storage & Security

Mobile Pay uses bank-grade encryption (256-bit SSL) to protect your sensitive info. We do not store your Aadhaar Biometrics; they are passed directly to the encrypted UIDAI authentication gateway.

5. Sharing of Information

We do not sell your personal data. We only share info with:

• Partner Banks and Payment Gateways to complete your transfers.
• Government regulatory bodies when required by law.

6. Cookies & Tracking

Our website uses minimal cookies to enhance your login experience and ensure the security of your session. These do not track your personal browsing habits outside of our platform.

7. Your Rights

You have the right to request access to your transaction history or ask for the correction of any inaccurate personal information stored in our merchant records.

8. Contact Our Data Officer

If you have any questions regarding your privacy, please contact Mobile Pay at our Jhalawar office:

Mobile Pay Head Office
Sanjay Colony, Jhalawar, RJ 326001
Email: privacy@mobilepay.com
Phone: +91 9460520126